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  FREQUENTLY ASKED QUESTIONS

-Does it matter where I register a domain name?
-How long does it take to set-up my new hosting account?
-Do you support FrontPage Extensions?
-Do you offer 24/7 technical support for my site?
-Can I pay yearly?
-What forms of payment do you accept?
-Will you place any ads on my site?
-How many search engines will you submit my site to?
-Do you offer a money back guarantee?
-Can I host adult sites?
-What is considered "excessive amounts of resources"?
-Where are you located?
-Do you support Active Server Pages (ASP), Cold Fusion?
-Is a site manager/control panel available with my website?


We are proud to say we offer great service for a great price!  Give it a try, our service is backed with an unconditional 30 day money back guarantee. If you are unhappy with our services within the first 30 days, we will issue you a full refund. You have nothing to lose.

Does it matter where I register a domain name?
No, you can register your domain name at any domain registration company of your choice. Once you have registered a domain name you  then sign up with eWorldHosting.com in order to host it. 


How long does it take to set-up my new hosting account?
Your hosting account will be set-up within 12 hours. We will notify you via email once set-up has been completed with full instructions about your new account. Your welcome email will be mailed to the mailing address you provided upon sign up.

Do you support FrontPage Extensions?
Yes, we will install FrontPage on your account free of charge if you wish to use it.

Do you offer 24/7 technical support?
Yes, we offer real 24/7 technical support via email. All support enquiries are generally answered within 1 hour or less. Assistance from the support department within 24 hours is guaranteed.

Can I pay yearly?
Yes. 

What forms of payment do you accept?
We accept all major credit cards such as Mastercard, Visa, American Express and Discover, as well as PayPal. All payments are processed through PayPal's 128-Bit secure order form.

Will you place any ads on my site?
NO, we will never place any ads, banners, pop-ups or advertising of any kind on your webspace.

    Do you offer a money back guarantee?

If you are unhappy with our service, we offer an unconditional 30-day money back guarantee.

Can I host adult sites?
No, we do not allow adult oriented sites on our network.

What is considered "excessive amounts of resources"?
Please understand that our #1 priority is to keep our servers in perfect operation conditions, so it will remain up and running at all times. If any account jeopardizes our server or network, we will resolve this problem as soon as possible. A website is considered using "excessive amounts of resources" when the website uses 20% or more of system resources for longer than 60 seconds. There are numerous issues that could cause such problems. This includes: cgi scripts, FTP, HTTP, or etc. There could also be many other problems that are considered heavy usage on system resources. We reserve the rights to suspend any hosting account that we feel is jeopardizing our network.

Where are you located?
Servers are colocated within a private suite in the DN NOC (Data Center):

100 Delawanna AVE.
Clifton, NJ 07014

In the area? Feel free to schedule an appointment for a real tour of the facilites.

Do you support Active Server Pages (ASP), Cold Fusion?
No, our servers are LINUX based and we do not support it. This is only supported on Windows NT platform. We have chosen the simplicity and many useful features of using LINUX servers. The wide availability of scripts supported on LINUX based operating systems and the ease of use make LINUX systems the choice of all leading web based companies. We support Perl, PHP, Java e.t.c.

Is a site manager/control panel available with my website?
Yes absolutely. Both hosting packages include a feature rich and very user friendly control panel/site manager. This is included and enables you to manage your entire site with ease. You will be able to set-up your email accounts, view detailed traffic statistics, and perform various other admin tasks with the click of a button.



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